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​​​​Software Procurement FAQs

  • Has the software for Land Records Management and Information Systems been developed?
  • Which firms have worked on development of software for LRMIS?
  • How were the four firms selected to enter the competition?
  • Was selection of these four firms based on their financial proposals?
  • Was any contract signed with these four firms for the software development process?
  • What were the deliverables expected from these four firms during the software development process?
  • Which deliverables were submitted by the four firms?
  • Was payment to be made for each of these deliverables separately or was it to be a Lumpsum payment?
  • Was any payment made to these firms for their development effort? If yes, how much?
  • Are the software products developed by these firms owned by these firms or the government?
  • Was the source code of the software products delivered by these firms to the government?
  • Who owns the source code of these software products?
  • Was each of these firms successful in developing a software?​​
  • What was the criterion for selection of a software product from among the four products developed by these four firms?
  • Why were only three firms technically evaluated out of the four which were originally selected for the competition?​​
  • Who conducted the technical evaluation of the three software products?
  • What were the results of the technical evaluation?
  • Who conducted the financial evaluation?
  • What were the combined results of the technical and financial evaluation?

1. Has the software for Land Records Management and Information Systems been developed?


The project of developing software for maintenance of land records has been executed through a competitive outsourcing scheme. Four firms have developed a software product each.

2. Which firms have worked on development of software for LRMIS?


The firms which worked on the software development project for LRMIS were:
  • Accountancy Outsourcing Services (Pvt.) Ltd
  • Techlogix Pakistan (Private) Limited
  • Netsol Technologies Limited
  • Descon Information Systems (Pvt.) Limited

3. How were the four firms selected to enter the competition?

An international invitation for expression of interest in the software development project was issued by Punjab Information Technology Board on 31-05-2006. This invitation was published in United Nations Development Business on 02-06-2006, the Dawn on 31-05-2006 and the News on 31-05-2006. 22 firms expressed interest in the project. Punjab Information Technology Board shortlisted 10 firms out of these 22 on the basis of the following criteria

Criteria for Pre-qualification of firms

Following are the mandatory requirements that each Consultant had to meet in order to be pre-qualified

  • Last three (3) years average annual Software sales of the Consultant should be greater than Rs. 14.0 Million (Approx. $ 233,000 USD). Copies of last three years income tax return or financial statement must be provided with the EOI.
  • The Consultant must have developed a software application with multilingual support using UNICODE.
  • Following conditions shall be considered in the technical evaluation for the reference(s) provided by the bidding Consultants in their EOI
    • The referenced (already deployed) mulit-tier / multiuser / Online Transaction Processing (OLTP) client server based application on RDBMS in a distributed environment must be handling ten thousand (10,000) transactions (Insert / Update) per year.
    • Only the reference(s) of the bidding Consultants shall be considered in the technical evaluation and not its subsidiary(ies) or sister company(ies).
    • Only the resource(s) of the bidding Consultants shall be considered in the technical evaluation and not its subsidiary(ies) or sister company(ies).
  • Consultant must have developed and successfully deployed a minimum of one (1) mulit-tier / multiuser / Online Transaction Processing (OLTP) client server based application on RDBMS in a distributed environment.
  • Consultant must have been in business for a minimum period of one (1) year.

Technical Evaluation Criteria for Pre-Qualification

Evaluation ParameterTotal MarksDetails
Expression of Interest50 1) Mulit-tier / multiuser / Online Transaction Processing (OLTP) client server based application on RDBMS in a distributed environment developed and deployed successfully in the last five years. Each project should have a minimum worth of PKR I.0 Million ($ 16,667/- USD)
  • Four (04) software development projects (Excluding Hardware and Networking) of combined worth over PKR 8.0 Million ($ 133,333/- USD) 50 Marks
  • Three (03) software development projects (Excluding Hardware and Networking) of combined worth over PKR 6.0 Million ($ 100,000/- USD) 35 Marks
  • Two (02) software development projects (Excluding Hardware and Networking) of combined worth over PKR 4.0 Million ($ 66,666/- USD) 20 Marks
  • One (01) software development project (Excluding Hardware and Networking) of worth over PKR 2.0 Million ($ 33,333/- USD) 10 Marks
  • No project 0 Marks
 25 2) Provide Company Profile, mention years of experience
  • 4 years 50 Marks
  • From 3 to 4 years 20 Marks
  • From 2 to 3 years 15 Marks
  • From 1 to 2 years 10 Marks
  • One year 05 Marks
  • Less than 1 year 0 Marks
 25 3) Provide the detail profile of the following Personnel to be appointed for this project on a full time basis
  • Project Manager10 Marks
    • Education 03 Marks
      • MS 03 Marks
      • MBA/BS/MIT/M.Sc/BCS/MCS 02 Marks
    • PMP Certified 03 Marks
    • Project Management Experience 04 Marks
      • 5 Yrs of Exp 04 Marks
      • 3 to 5 Yrs of Exp 03 Marks
      • 2 to 3 Yrs of Exp 01 Marks
      • Less than 2 Yrs of Exp 0 Marks
  • System / Business Analyst 05 Marks
    • Education 02 Marks
      • MS 02 Marks
      • MBA/BS/MIT/M.Sc/BCS/MCS 01 Marks
    • System/Business Analysis Experience 03 Marks
      • 5 Yrs of Exp 03 Marks
      • 3 to 5 Yrs of Exp 02 Marks
      • 2 to 3 Yrs of Exp 01 Marks
      • Less than 2 Yrs of Exp 0 Marks
  • Database Administrator05 Marks
    • Education 02 Marks
      • MS 02 Marks
      • MBA/BS/MIT/M.Sc/BCS/MCS 01 Marks
    • DBA Experience 03 Marks
      • 5 Yrs of Exp 03 Marks
      • 3 to 5 Yrs of Exp 02 Marks
      • 2 to 3 Yrs of Exp 01 Marks
      • Less than 2 Yrs of Exp 0 Marks
  • Quality Assurance Manager 05 Marks
    • Education 02 Marks
      • MS 02 Marks
      • MBA/BS/MIT/M.Sc/BCS/MCS 01 Marks
    • Quality Assurance Experience 03 Marks
      • 5 Yrs of Exp 03 Marks
      • 3 to 5 Yrs of Exp 02 Marks
      • 2 to 3 Yrs of Exp 01 Marks
      • Less than 2 Yrs of Exp 0 Marks
Total100 

Note:

  • The Consultant must meet all the “Mandatory Requirements” in order to be pre-qualified.
  • The Consultant must obtain a minimum of 50% of the total 100 marks in the technical evaluation in order to be pre-qualified.
  • Consultant must provide the listing of their clients where the reference software application has been successfully deployed by the Consultant. Reference letter(s) from the client(s) should also be submitted with EOI.
  • Years of qualification of the personnel in the above mentioned evaluation criteria shall be considered as given below:

Sr.No Degree Years
1MS (Computer Sciences or any Engineering field)Minimum of 17 Years of Education
2MBA / BS (Computer Sciences or any Engineering field) / MIT / M.Sc (Computer Sciences or any Engineering field)Minimum of 16 Years of Education
3BCS / MCS

Minimum of 15 Years of Education

Requests for proposals were issued to these ten firms on 18-09-2006. Six firms submitted their technical and financial proposals. Technical proposals were opened on 04-11-2006. Four firms out of these six were selected on the basis of the following criteria.

Technical Evaluation Criteria for selection of four (4) Consulting firms

Mandatory Requirements

The Consultant must provide a detailed process / explanations on how the mandatory requirements will be satisfied. If any of the mandatory requirements is not met / satisfied by the Consultant, it shall result in the disqualification of the Consultant and the LRMIS Software application developed by the Consultant. The Consultant must obtain a minimum of 650 Marks (65%) out of 1000 Marks in the Technical Evaluation. Failure to obtain a minimum of 650 Marks in total or Less than 65% marks in any category/section in the Technical Evaluation shall result in disqualification of the Consultant. Other mandatory requirements are categorized as under:

Requirements for Consultants

  • Foreign Consultant must manifest their ability to travel freely to Pakistan and should obtain work permit.
  • Foreign Consultant must show his / her ability to conduct business in Pakistan and must have a Local Bank Account.
  • Foreign consultant(s) must elaborate his / her detailed business plan in Pakistan for this project.
Technical Evaluation Criteria for Pilot
        i                        Adequacy of the proposed methodology and work plan in responding to this RFP Document.  600
  aTechnical approach and methodology 110 
  
  • CMM / ISO
    • CMM Level 5
    • CMM Level 4
    • CMM Level 3 / ISO Certification
  • Max 20 Marks
    • 20 Marks
    • 15 Marks
    • 10 Marks
20  
  
  • Methodologies (Each year of experience will get 04 points with the maximum of 20 points for 5 years of experience.)
    • Project Implementation Methodologies
      • Project Management Lifecycle
      • Experience in proposed methodology
    • Software Engineering Methodologies
      • Software development Lifecycle
      • Experience in proposed methodology
    • Support and Maintenance Methodologies
      • Support and Maintenance plan
      • Standard Operating Procedure (SOP) for Bug Tracking & Fixing (Please provide reference(s) where these SOPs were implemented.)
  • Max 90 Marks
    • 30 Marks
      • 10 Marks
      • 20 Marks
    • 30 Marks
      • 10 Marks
      • 20 Marks
    • 30 Marks
      • 10 Marks
      • 20 Marks
90  
 bWork plan 440 
  Detailed Project Plan (Detail project plan including activities, resources, cost estimation, tasks, along with deliverables and timelines)30  
  
  • Proposed Business Process Model
    • High Level Data Model
    • Data Flow Diagrams
    • Business Process Flow Model/Diagrams
    • Object Oriented Approach
  • Max 20 Marks
    • 05 Marks
    • 05 Marks
    • 05 Marks
    • 05 Marks
20  
  FIFO (First in First Out: The system to be able to handle applications queue base on the priorities assigned to the transactions.) Max 30 Marks 30  
  Proposed Security 150  
  Proposed Security 150  
  
  • Application user authentication
    • Password
    • Biometric
    • Equipment Registration
    • Role Based
    • Role Based
  • Max 25 Marks
    • 05 Marks
    • 05 Marks
    • 05 Marks
    • 05 Marks
    • 05 Marks
   
  
  • Data Integrity
    • Message Digest
    • Creation of user Logs
    • Detection and prevention of Tampering
  • Max 30 Marks
    • 10 Marks
    • 10 Marks
    • 10 Marks
   
  
  • Data Security
    • Encryption
    • Secure Exchange of data over the network / internet
    • Restriction of data to Authorized Equipment, Kanungoi and Tehsil
  • Max 45 Marks
    • 15 Marks
    • 15 Marks
    • 15 Marks
   
  
  • Proposed Application Security
    • o User level (Only the authorized user(s) should be able to access the LRMIS software application)
    • o Module Level (Only the authorized user(s) should be able to access a LRMIS Software module(s))
    • o Form / Report Level (Only the authorized user(s) should be able to access a form(s) / report(s))
    • o Function level (Only the authorized user(s) should be able to Create, View and Update record(s).)
    • o Field Level (Only the authorized user(s) should be able to update certain field(s))
  • Max 50 Marks
    • 10 Marks
    • 10 Marks
    • 10 Marks
    • 10 Marks
    • 10 Marks
   
  Proposed Software Application Performance and Scalability 90  
  Level of Support Provided by the consultant to enhance the software application Max 20 Marks    
   Database and Hardware Configuration Management
  • Resource(s) requirement
  • Time Requirement
Max 10 Marks
  • 05
  • 05
   
  Database Import and Export Utility Module Max 20 Marks    
   Software Application Performance
  • Time Required for data entry in the register(s)3(Please Specify the Proposed time to enter data in each registers mentioned in footnote three (3) Page 44
  • Time required to search a records 3 (Please Specify the Proposed time to search the record for each register(s) / report(s) mentioned in footnote three (3) Page 44
  • Time required for data transfer from Kiosk(s) to Tehsil(s) / District HQ Tehsil(s), Tehsil(s) to District HQ Tehsil(s), District HQ Tehsil(s) to Provincial Data Center and vice versa.
Max 40 Marks
  • 10 Marks
  • 10 Marks
  • 20 Marks
   
   Proposed Tier Approach
  • Business Process Layer
  • GUI and Presentation Layer
  • Data Access Layer
Max 15 Marks
  • 05 Marks
  • 05 Marks
  • 05 Marks
15  
   Data Entry
  • Approach
    • Heads up
    • Heads down
    • Double data entry
Max 30 Marks
  • 20 Marks
  • 10 Marks
  • 10 Marks
   
   Data Verification
  • Data entry verification software
  • Maintaining Data Entry Operator logs
Max 60 Marks
  • 40 Marks
  • 20 Marks
   
   Data Entry standard operating procedures (SOP) and Data Entry Plan ( The Transactional Software developed by the Consultant shall be used for Data Entry )
  • Data Entry Resources ( Number of resources, Data Entry Terminals, placement)
  • Data Entry Quality Management Plan
  • Data Entry SOP
Max 15 Marks
  • 05 Marks
  • 05 Marks
  • 05 Marks
   
   Organization and staffing
  • Detail Organization Structure (Detail Organization Structure(with organogram) should include technical, non-technical and networking strength of the organization)
  • Data Entry Quality Management Plan
  • Data Entry SOP
 50  
iiKey professional staff qualifications and competence for the assignment    300
  Project Manager  40 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 05 Marks
  • 03 Marks
10  
  PMP Certified Max 05 Marks 10  
   Project Management Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 25 Marks
  • 25 Marks
  • 15 Marks
  • 05 Marks
  • 0 Marks
25  
  Training Manager  30 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 05 Marks
  • 03 Marks
10  
   Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 10 Marks
  • 05 Marks
  • 0 Marks
20  
  System / Business Analyst / System Architect  30 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 10 Marks
  • 03 Marks
10  
   Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 10 Marks
  • 05 Marks
  • 0 Marks
20  
  Database Administrator  30 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 05 Marks
  • 03 Marks
10  
   Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 10 Marks
  • 05 Marks
  • 0 Marks
20  
  Quality Assurance Manager  30 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 05 Marks
  • 03 Marks
10  
   Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 10 Marks
  • 05 Marks
  • 0 Marks
20  
  Technical Writer  30 
   Education
  • MS
  • MBA/BS/MIT/M.Sc
  • BCS/MCS
Max 10 Marks
  • 10 Marks
  • 05 Marks
  • 03 Marks
10  
   Experience
  • 5 Yrs of Exp
  • 3 to 5 Yrs of Exp
  • 2 to 3 Yrs of Exp
  • Less than 2 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 10 Marks
  • 05 Marks
  • 0 Marks
20  
  Domain Expert5 (domain expert must have experience with the revenue records.)  20 
   Experience
  • 20 or more Yrs of Exp
  • 10 to 19 Yrs of Exp
  • 05 to 09 Yrs of Exp
  • Less than 5 Yrs of Exp
Max 20 Marks
  • 20 Marks
  • 15 Marks
  • 10 Marks
  • 0 Marks
   
  At least 09 development resources in the proposed programming languages with more than 2 years of experience.  60 
  
  • Team Lead Development (Sr. Software Engineer/Application Software Engineer)
 10  
  
  • 8 Software Engineers / Software Developer / Programmer
 50  
  Four QA Resources with more than 2 years of experience.  30 
  
  • Team Lead QA (Sr. Quality Assurance Analyst)
 10  
  
  • 3 QA Engineer
 20  
iii Suitability of the transfer of knowledge (training) program   50
 aRelevance of training program  10 
 bTraining approach and methodology  30 
  Training plan 10  
  Technical / User Manuals (Samples from the previous projects must be submitted with the proposal) 20  
 cQualifications of experts and trainers 10  
iv Participation by nationals among proposed key staff   50

8. Was payment to be made for each of these deliverables separately or was it to be a Lumpsum payment?


A schedule of payments was a part of the contracts with all the four firms. According to this schedule (Appendix E of the contract), payments were to be made to the firms on successful completion of each of the nine phases and acceptance of the deliverables associated with that phase.

9. Was any payment made to these firms for their development effort? If yes, how much?


Yes payments were made to these firms for their development effort. The payments made to these firms were as under:

 

Sr. No Milestone Milestone NETSOL AOS TECHLOGIX DESCON
1 Initial Payment 13-Mar-07 800,000 800,000 800,000 800,000
2 Analysis Complete 26-Jul-07 800,000 800,000 800,000 800,000
3 Hardware Procurement 9 Sep 2007 for AOS/Techlogix, 25 Oct 07 for DESCON and 31 Jan 08 for NETSOL 837,500 837,500 837,500 837,500
4 Detailed Design Complete 25-Oct-07 800,000 800,000 800,000 800,000
5 Development Complete 14 Mar 08 for NETSOL/AOS/Techlogix and 31 Jan 08 for DESCON 800,000 800,000 800,000 800,000
6 System Integration and QA Testing Complete 30-May-08 800,000 800,000 800,000 800,000
7 User Acceptance Test Complete 2-Aug-08 800,000 800,000 800,000  
8 Data Entry Complete 20 Oct 08 for AOS, 11 Jun 09 for NETSOL 300,000 600,000   
9 Deployment Complete      
10 Training Complete      
  Total Payment   5,937,500 6,237,500 5,637,500 4,837,500

10. Are the software products developed by these firms owned by these firms or the government?


These software products are owned by the Government of the Punjab in accordance with the contracts signed between the client and these firms (Clause 3.7 (a) of General Conditions of Contract)

11. Has the source code of the software products delivered by these firms to the government?


Yes. Source code of the software products has been delivered to the Government as a deliverable for the QA and testing phase of the software development.

12. Who owns the source code of these software products?


Source code of the software products for LRMIS software developed by these firms is owned by the Government of the Punjab in accordance with the contracts signed between the client and these firms (Clause 3.7 (a) of General Conditions of Contract).

13. Was each of these firms successful in developing a software?


Each of these firms developed a software product. However, the product developed by Descon Information Systems (Pvt.) Limited could not pass the User Acceptance Tests. As a consequence the contract with the firm was terminated by Punjab Information Technology Board.

14. What was the criterion for selection of a software product from among the four products developed by these four firms?


The selection of one firm out of the four, in the first (competitive) phase of the process was to be made through technical evaluation of the software product and performance of the firm as well as on the basis of the financial proposals of the firms. The weight assigned to the technical and financial evaluation was 60% and 40% respectively. Punjab Information Technology Board (PITB) developed detailed criteria for technical evaluation of the software. These criteria were a part of the Request for Proposals sent to the ten shortlisted firms as mentioned above. The criteria as given in the Request for Proposals were as under

Mandatory Requirements


  • All the deliverables mentioned in section 5 Terms of Reference are mandatory
  • Input and output for customized software should be according to existing business processes of BOR
  • Multilingual (Urdu and English) Support. All screens/forms must be in Urdu Nastaleeq font.
  • Efficient register inter linkages - The user should only have to enter the data once in the software application. Meaning, if the data is entered on one form it should be linked to and reflected in all the relevant forms / registers without requiring the user to enter it again
  • Data Replication Module / Routines between Kiosks / Service Center, Tehsil / District HQ Tehsil(s) and Provincial Data Center must be provided
  • The Consultant must obtain a minimum of 390 Marks (65%) out of 600 Marks in the Final Evaluation for the opening of Financial Proposals and for further consideration. Failure to obtain a minimum of 390 Marks in total in the Final Evaluation shall result in disqualification of the Consultant
  • The Consultant shall install the complete software application at the Data Entry Consultant(s) / Vendor(s) site(s) selected by the Client. There shall be no additional licensing and installation charges (other than the price quoted in the financial proposal of the Consultant) for the Client and the data entry Consultant(s) / Vendor(s). Also, the Consultant shall train the relevant technical staff of the Client in installing the Software Application and provide all the source code and third party tools (if used in the software application). There shall be no additional charge to the Client and Data Entry Consultant(s) / Vendor(s) for this service given by the Consultant.
  • The LRMIS Software Application must be developed on the latest version of tools, technology(ies) and database(s) (for example .Net, Java, SQL Server, ORACLE etc).
  • Any third party application development tool(s) and database(s) used in the LRMIS Software application must be supported by the original third party Vendor(s). The LRMIS Software developed on an older / de-supported version of the application development tool(s) or database(s) shall not be accepted
  • Forms / Reports mentioned in endnote three (3) are mandatory. However, the number of Forms / Reports can increase or decrease after the detail analysis by the selected consultants with the approval from the Client.
  • The Consultant shall also provide the time taken to enter data, record search and printing of records.
  • If any of the mandatory requirements is not met / satisfied by the Consultant, it shall result in the disqualification of the Consultant and the LRMIS Software application developed by the Consultant.
    Total Marks
1. Application Architecture    25
Distributed Operation 05  
Layering and Modularization 05  
Graphical User Interface / Usability 15  
2. Software Scalability    40
  • Response time  10 
     • Data retrieval and Printing 05  
     • Replicating entries from multiple sources 05  
  • Interoperable data-entry formats and storage.  10 
  • Time taken to rebuild a Kiosk server from scratch following a full server crash10.  10 
  • Database Import and Export Utility Module (Import Utility shall be tested by importing all the 25 thousands records from some other Kiosk(s) database and export the data in the same way to the other Kiosk(s) database. The import export module should be able to import and export data to XML format).  10 
3. Backup and Recovery Plan    50
  • Integrated backup management function  10 
  • Recovery mechanism for system outage  20 
     • During transaction (This will be tested by pulling the power plug / network cable while performing a transaction). 10  
     • During system recovery process. (Crash of software application / RDBMS) 10  
  • Integrated roll back function  20 
     • Roll Back during Data Transfer (This will be tested by pulling the power plug / network cable while transferring the data from kiosk to District HQ Tehsil(s) and District HQ Tehsil(s) to provincial data center) 10  
     • Must have the capability to restore the complete database and database table(s). 10  
4. Security    150
  • Access Control and Authentication  25 
     • Password 05  
     • Biometric 05  
     • Equipment Registration 05  
     • Role Based 05  
     • Centralized Security Management across the network (For example, Software application administrator should be able to lock / unlock a user(s), Kiosk(s), Tehsil(s) from a Centralized location / Provincial Data Center.) 05  
  • Software Application Security  50 
     • User level (Only the authorized user(s) should be able to access the software application) 10  
     • Module Level (Only the authorized user(s) should be able to access a module(s)) 10  
     • Form / Report Level (Only the authorized user(s) should be able to access a form(s) / report(s)) 10  
     • Function level (Only the authorized user(s) should be able to Create, View and Update record(s).) 10  
     • Field Level (Only the authorized user(s) should be able to update certain field(s)) 10  
  • Secure Storage and Retrieval of datay  50 
     • Persistence of records and logging of updates to track changes in the system. (The system must ensure that no record is ever deleted, while changes to the database must always be traced back to an authorized user.) 25  
     • Logging and updates: All changes/updates to the software application must be logged and tracked. 25  
  • Database Security (Field level encryption and security)  25 
     • Secure Data Replication including Encryption 15  
     • Database Authentication and Authorization. 15  
5. Database Architecture    50
  • Database Design  25 
     • Effectiveness of Database Design 25  
  • Database interoperability with other Database System  15 
  • Extensibility in Data-entry fields  10 
6. Application Maintenance    20
  • Application Installation Mechanisms  10 
     • Ease of Installation 10  
  • Ease of Application Configurations  10 
     • Configuration Time 03  
     • Updates / Patches 03  
     • Resource Utilization 02  
     • Remote Configurations 02  
7. Forms & Reports    75
  • Forms  50 
     • Data Entry Time 30  
     • Data Retrieval 10  
     • GUI 10  
  • Reports  25 
     • Samples and instructions of reports design and integration into the system 10  
     • Sort Categories of Search Criteria 05  
     • Print / View Time 05  
     • Quality of Report Formatting 05  
8. Data Entry    25
  • Approach  07 
     • Heads up 03  
     • Heads down 01  
     • Double data entry 04  
  • Data Verification  08 
     • Data entry verification software 05  
     • Maintaining Data Entry Operator logs 03  
  • Data Entry standard operating procedures (SOP) and Data Entry Plan ( The Transactional Software developed by the Consultant shall be used for Data Entry )  10 
     • Data Entry Resources ( Number of resources, Data Entry Terminals, placement) 04  
     • Data Entry Quality Management Plan 03  
     • Data Entry SOP 03  
9. Documentation    50
  • Analysis and Design Documents  42 
     • Software Requirement Specification 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • Analysis Document (Business Process Flow) 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • Design Document including ER Diagram 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • Functional Specification 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • QA Documentation 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • Software User Manual 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
     • Training Manuals etc 06  
        • Quality of Document
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Contents and Completeness
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
        • Formatting and Indexing
  • Above Average  02 Marks
  • Average  01 Marks
  • Below Average  0 Marks
02   
10. Troubleshooting    15
  • Error Handling  05 
  • Proper error display messages  05 
  • Help to avoid the error  05 
11. Meeting of LRMIS Project Deadlines
The Consultant(s) shall be judged against the following deadlines / milestones. On time completion shall be given 100 % Marks. No marks shall be given for delayed submission / missed deadlines
   50
  • Deliverables Time Plan  50 
     • Requirements Analysis 05  
     • Detailed Design 05  
     • Development 05  
     • System Integration 05  
     • QA Testing 05  
     • User Acceptance Test 05  
     • Deployment including Software and Hardware 05  
     • Training 05  
     • Data Entry 05  
     • Services and Maintenance 05  
12. Training    25
  • Training Material  10 
  • Training Facilities  10 
  • Training as per user satisfaction  5 
13. Customer Service and Help    25
  • Customer service / support during and after implementation  15 
  • Query response at all levels (i.e. Kiosk / Tehsil / District HQ Tehsil(s) / Provincial Data Center etc).  10 
Total: 600 Marks
End notes (Criteria for Technical Evaluation included in RFP): -